Terms & Conditions

The following Terms and Conditions constitute the whole legal agreement between you and Xi and govern your use of the website at www.orientalxi.com operated by 2AT Design. By accessing the website or using the services offered on the website (the "Services"), you are agreeing to all the Terms and Conditions and the Privacy Policy published in the website.

If you disagree with any part of the Terms and Conditions, you should not access the Services.

We may make changes to the Terms and Conditions from time to time without prior notice to you. The revised copy will be available on our website. You are encouraged to check this page regularly on any changes that we may have made.

1. Intellectual property

Xi and the Xi Logo are trademarks of 2AT Design (TradeMarks). All materials on this website, including the text, information, graphics, logos, design, layout, downloads, pricing, products and services (Content) is owned by 2AT Design You must not reproduce, transmit, adapt, distribute, sell, modify, publish or store Content or TradeMarks for any purpose, other than with the prior written consent of 2AT Design, or as permitted by law. 

2. Linking to other websites

The website may contain links to third-party websites or services that are not owned or controlled by 2AT Design. Xi does not endorse, approve or make any warranty or claim regarding third party content, third party websites or the products, services or information available on any third party website, or in respect of the owner or operator of a third party website or their conduct. Xi shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of any such content and services available on or through any such websites or services.  If you use or rely upon third party content or third party websites, you do so solely at your own risk.

3. Terms of Sale

By placing an order, you are offering to purchase a product on and subject to its availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please refer to our Delivery & Self Collection pages for further information.

In order to transact, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us or a bank account for PayNow service, and any other payment method. The purchase is for your own use and not for resale. Xi retains the right to refuse any request made by you.

4. Our Contract

When you place an order, you will receive an acknowledgement e-email confirming receipt of your order. This email will only be an acknowledgement and not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card. or your bank account.

5. Pricing and Availability

The Services may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Services that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.

Where applicable, prices are inclusive of GST. Delivery costs will also be charged; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

6. Product Descriptions

In describing the products available to purchase online, Xi attempts to be as accurate as possible. However, Xi does not warrant that product descriptions or other content of any Xi Services are accurate, complete, reliable, current, or error-free. If a product offered by Xi itself is not as described, your sole remedy is to return it in unused condition.

7. Payment

Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card or your account will be debited once the order has been accepted.

8. Discount Codes

We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website. The conditions of use relating to any discount code will be specified at the time of issue.

9. Returns and Refunds

Xi does not take title to returned items until the item arrives at our store. For more information about our returns and refunds, please see our FAQs Page.

10. Disclaimer

You use of the website is at your sole risk. By accessing our website, you assume all risks associated with its use, including but not limited to the risk that your computer, software or data may be damaged by any virus transmitted by this website.  To the extent permitted by law, all warranties, conditions and claims (whether express or implied) arising out of or in any way connected with this website are hereby excluded. By accessing our website, you agree to indemnify Xi for any loss, damage, costs or expenses whatsoever suffered by any person or entity arising out of or in any way connected with your access to this website.

11. Risk of Loss

All items purchased from Xi are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

12. Membership Account

When creating an account with us, you must provide us with information that is accurate, complete and up-to-date. If you use any Xi Services, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account or password.

Xi reserves the right to disapprove any membership registration without giving any reason.

Xi reserves the rights to terminate or suspend your account without prior notice or liability without giving any reason.

13. Limitation of Liability

In no event, shall 2AT Design, nor its directors, employees, partners, agents, suppliers be liable for any claims, expenses, costs, damages and losses, including legal fees, resulting from or related to any breach of the Terms and Conditions by you including unauthorized access, the use by any other persons accessing this website using your internet account as a result of or in relation to your action or inaction.

14. Privacy Policy

Our privacy policy, which sets out how we will use your information, can be found at our privacy policy page. The Terms & Conditions are subject to Xi's Privacy Policy. By using the website, you agree to the Privacy Policy.

15. Governing Law

These terms and conditions shall be governed and construed in accordance with the laws of Singapore. 

16. Contact

If you have any queries regarding these terms and conditions, please contact us.


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